Frequently Asked Questions
Answers to common questions about orders, shipping and products.
Where do you ship?
We currently ship to addresses within the United States.
How do I choose a hose length?
Measure the distance from your spigot to the farthest point you need to water, then add a little extra for slack.
Are your fittings standard?
Most of our hoses and accessories use standard 3/4 in garden hose thread (GHT). Check each product's specifications.
How can I track my order?
Once your order ships, we'll email tracking details when available. You can also contact us with your order number.
How do returns work?
See our Returns and Refunds policy for eligibility and steps.
Questions? Contact Zenvix Services LLC at info@zenvixservices.com or +1 571-681-1138.